Two circulars from RBI to Non Banking Finance Companies (NBFCs) for inclusion of persons with disabilities

The circular dated July 2010 is about providing loan facilities without any discrimination to persons with disabilities.
The circular dated January 2011 is about training their emplyoyees to provide services to the persons with disabilities.

Click here to read the July 2010 circular from the RBI website

Click here to read the January 2011 circular from the RBI website

RBI circular titled "Need for Bank Branches/ATMs to be made accessible to persons with disabilities"

In this circular dated 13 April 2009, Reserve Bank of India states that "banks should make at least one third of new ATMs installed as talking ATMs with Braille keypads and place them strategically in consultation with other banks to ensure that at least one talking ATM with Braille keypad is generally available in each locality".

Click here to read the complete circular in word document

Click here to read the complete circular from the RBI website

RBI notification to provide banking facilities to visually impaired persons

In this notification dated 04 June 2008, Reserve Bank of India (RBI) clearly states that "banking facilities including cheque book facility / operation of ATM / locker etc. cannot be denied to the visually challenged".

Click here to read the complete notification in word document

Click here to read the complete notification from the RBI website

IBA circular about providing banking facilities to visually impaired persons

This circular from IBA, dated 18 November 2008, contains the procedural guidelines for providing banking facilities to visually impaired persons.

Click here to read the complete circular in word document

Circulars issued by Central Government

Circular (dated 21 August, 2008) issued by Govt. of India, Ministry of Communications & IT Department of Posts for opening and operating of account by blind/visually impaired persons independently. To view or download, click here.